Shipping Information

We do try to keep product in stock, but keep in mind that these are truly custom made items and will require time to produce. 

Shipping Calculator:

  • Please use the Shipping Calculator in the Shopping Cart to calculate shipping to your location.  
  • We do not charge a handling fee, nor do we charge for packaging materials. 

Standard Shipping Information:

  • Your purchase will be processed within 48 hours of placing your order - usually the same day your order is placed. 
  • While we cannot control shipments once they leave our shop, typically most domestic packages are delivered within 2-5 days, depending on your location. 
  • All orders are carefully packaged to ensure they arrive in perfect condition, and include delivery confirmation and tracking information. 
  • A tracking number for your package will be emailed to you as soon as your package ships.   

Domestic Shipping:

  • We ship via US Postal Service (USPS) and UPS for orders shipped within the USA. You will see a choice of shipping options available in your Shopping Cart - choose the method that is best for you. 
  • Orders sent to APO, FPO and PO Boxes ship via USPS only. 

International Shipping:

  • We do not currently ship outside the USA.  

Shipping Damages:

  • If an order arrives damaged through the shipping carrier, please report this to us within 2 days of receiving your order. Please keep the original shipping box and packaging materials. We will require additional information and photos of the damaged package in order to file a claim. In some cases, the shipping carrier will come to retrieve the package to finish a claim. All claims must be made within 2 days of package delivery - we are unable to file a claim after 2 days.
  • Damage claims must be made by contacting our shop, NOT the shipping carrier. If you have any questions, please contact us. Refunds on damaged packages can take up to 30 days, depending on the shipping carrier. 

Local Pickup / Delivery:

  • Local pickup or delivery is possible. Please contact us BEFORE purchasing to make arrangements.